Reference

What hi7u Collects and Why It Matters

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, or Rocket.

Account data handled securelybKash, Nagad, Rocket payment details protectedYou can request your data any timeNo data sold to third partiesAccess subject to local law and eligible regions
hi7u What hi7u Collects and Why It Matters
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to ask about the data we hold on your account, request a correction, or ask us to delete something, there are three ways to get through to us. We aim to respond to privacy-related requests within a reasonable timeframe, and we will tell you what we can and cannot do under the rules that apply to your region.

Email Support Send your privacy request to our support email. Include your registered account name and the specific data question so we can locate your record quickly.
Live Chat Open the chat window in your account dashboard. Our team can direct privacy queries to the right handler and confirm receipt of your request on the spot.
Account Settings Some data changes — like updating your contact number or switching your linked wallet between bKash and Nagad — can be done directly inside your account settings panel.
HOW WE PROTECT DATA

Security, Cookies, Retention and Access

We apply SSL encryption across every page where account data is transmitted, including the deposit and withdrawal screens where your bKash or Rocket payment details appear. Our data-handling practices are reviewed against the obligations that apply to the regions where hi7u operates. Access and eligibility depend on local law; if our platform is not permitted in your region, you should not share personal data with us.

SSL Encryption

Every account page and payment screen runs over SSL. Your bKash, Nagad and Rocket transaction data is encrypted in transit and never stored in plain text on our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookies through your browser settings at any time.

Data Retention

We keep account and transaction records for as long as required by the legal obligations that apply in your eligible region. After that period, records are deleted or anonymised.

Third-Party Access

Payment processors handling bKash, Nagad and Rocket transfers receive only the data needed to complete your transaction. They are not permitted to use it for any other purpose.

Common Questions About Your Privacy on hi7u

These are the questions we hear most often about data, account privacy and how to exercise your rights. If your question is not here, reach us through live chat or email and we will give you a direct answer.

We collect your name, email, contact number, and the payment method you register — bKash, Nagad or Rocket. We also log device and session data to secure your account against unauthorised access.

No. Your mobile wallet PIN stays inside your bKash or Nagad app. We only receive a transaction reference number to confirm your deposit or withdrawal cleared correctly.

Yes. Contact us by email or live chat with your account name and a deletion request. We will confirm what can be removed and what must be retained under applicable legal obligations in your region.

Only payment processors and identity-verification partners see relevant parts of your data, strictly to complete a transaction or meet a legal requirement. We do not sell data to advertisers or unrelated third parties.

Retention periods depend on the regulatory rules that apply in the eligible regions where hi7u operates. Once that period ends, records are deleted or anonymised according to our internal data schedule.

Log into your account and go to account settings. You can update your linked wallet — switching between bKash, Nagad or Rocket — or change your contact number directly from there without contacting support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.